Growth Manager - Subscription

Remote
Contracted
Manager/Supervisor

About us

Holafly is a fast-growing start-up that is changing how travelers connect to the internet abroad. Since 2018,  we’ve been providing peace of mind to travelers to more than 200 worldwide destinations. We are a young and international team of over 500 people based all around the world working to provide stress-free experiences for all travelers.


About the role

As our Growth Manager - Subscription, you will be responsible for driving the growth of Holafly’s subscription plan, Holafly Connect, optimizing key metrics such as retention, MRR, and churn. You will leverage a mix of data analysis, experimentation, and marketing strategies to improve performance across the entire customer lifecycle.

This role is perfect for someone with experience in subscription-based businesses, a strong analytical mindset, and the ability to execute cross-functional growth initiatives with speed and adaptability. You’ll work closely with our Data Analyst to uncover insights and drive data-informed decisions.


✦ Key Responsibilities of the Role:

  • Retention & Churn Optimization
    • Develop and execute strategies to increase subscriber retention and reduce churn, using behavioral insights, lifecycle marketing, and engagement tactics.
    • Design win-back campaigns and loyalty initiatives that drive long-term subscriber value.
    • Work closely with CRM and Paid Marketing teams to implement improvements that enhance customer experience and drive engagement.
  • Growth Experimentation & Performance Optimization
    • Plan and execute A/B tests and growth experiments across different stages of the subscription funnel.
    • Identify and implement opportunities to increase conversion rates, improve onboarding, and reduce friction points.
    • Collaborate with our Data Analyst to track and analyze key subscription metrics, ensuring sustainable and scalable growth.
  • Pricing & Monetization Strategy
    • Work with the pricing team to support pricing tests and offer strategies to maximize revenue and retention.
    • Analyze customer segments to tailor personalized offers and subscription plans.
    • Develop insights on competitor pricing and industry trends to inform Holafly’s positioning.
  • Cross-Functional Growth Initiatives
    • Partner with Paid Marketing, CRM, and Lifecycle teams to optimize customer acquisition and retention campaigns.
    • Leverage data to create personalized engagement strategies through email, push notifications, and in-app messaging.
✦What We’re Looking For:
  • Experience: 3+ years in Growth, Subscription Growth, Retention Marketing, or similar roles in SaaS, eCommerce, or consumer subscription businesses.
  • Analytical Skills: Strong ability to work with data (SQL, Excel, Looker, or similar BI tools) to extract insights and drive decisions.
  • Experimentation Mindset: Proven track record of running A/B tests and growth experiments with measurable impact. (Experimentation platform: VWO)
  • Lifecycle & CRM Expertise: Experience working with email marketing, push notifications, and customer engagement strategies.
  • Marketing & Acquisition Knowledge: Familiarity with performance marketing, referral programs, and customer segmentation.
  • Proactive & Adaptable: Ability to take initiative, work autonomously, and quickly adjust strategies based on data and insights.
  • Flexibility: Comfortable navigating changing priorities and testing new approaches to drive growth.
  • Collaboration: Strong ability to work with cross-functional teams, especially with Data Analysts, CRM, and Paid Marketing.
  • Communication: Strong ability to present data-driven recommendations to stakeholders.
  • Languages: Fluent in English (C1 or higher)

Benefits of boarding on Holafly

  • 20 days paid time off
  • Education bonus
  • Great company culture and international environment!
  • Highly-skilled teammates and lots of opportunities for growth and development! 
  • Remote job

Apply now and help us to keep the world connected together! 🌎Visit us at Holafly to explore open positions and learn more about our mission.

Become a part of HOLAFLY!

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