Senior Digital Payments Manager

Remote
Full Time
Experienced
Holafly is a fast-growing e-sim provider that is changing how travellers connect to the internet abroad.
Since 2018, we’ve been providing peace of mind to travellers to more than 200 worldwide
destinations. We are a young and international team of over 500 people based all around the world
working to provide stress-free experiences for all travellers.

Position Summary:
We are seeking a motivated and detail-oriented Manager to support the Product and Finance Team as
we continue with our growth strategy. You will need fluent English communication skills, and have
significant experience in the Global E-commerce space managing payment platforms and their
performance.

Key Responsibilities:

Digital Payment Method Optimization:
✦ Evaluate and enhance existing payment methods to improve efficiency and reduce
transaction costs.
✦ Stay abreast of industry trends and emerging technologies to identify innovative payment
solutions.
✦ Awareness of APM for global reach to ensure we have access to potential customers

Process Improvement:
✦ Streamline financial processes to increase accuracy, speed, and overall effectiveness.
✦ Identify bottlenecks and implement solutions to optimize workflow within the finance
department.

Vendor Management:
✦ Collaborate with vendors to negotiate favourable terms and conditions.
✦ Monitor vendor performance and implement improvements as needed.

Risk Management:
✦ Develop and implement risk mitigation strategies related to financial operations.
✦ Ensure compliance with relevant regulations and industry standards.
✦ Overall awareness of Chargeback/Dispute data and implement processes to minimise risk in
this area.

Reporting and Analysis:
✦ Generate and analyse financial reports to provide insights for decision-making.
✦ Implement key performance indicators (KPIs) to monitor and evaluate financial performance.

Qualifications:
✦ Proven experience 5 years in finance operations management with a focus on digital payment
method optimization.
✦ Strong understanding of financial systems, processes, and best practices.
✦ Excellent analytical and problem-solving skills.
✦ Exceptional leadership and team management abilities.
✦ Effective communication skills with the ability to collaborate across departments.
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